You can view all the testimonials via the property ombudsman website or below.

We came to Carol to sell our home and the entire team played an essential role. They proactively found a buyer for us and a buyer for our buyer. They held the chain together through thick and thin and helped us keep our nerve during a very stressful time. I can't recommend them highly enough. Thank you, Firefly Properties for helping us into our forever home. Mr & Mrs H, Paddock Wood

Vendor and buyer, Paddock Wood

All of you at Firefly were fantastic! From my initial meeting with Carol I knew we were going to work with you (we saw 4 estate agents and Firefly last) - Carol was professional, but friendly and really understood our situation - she was the only person we met with who gave us a 'strategy' rather than just a 'price' and it was a strategy that worked! You sold our house and found us a new one too.

Vendor Horsmonden

Dear girls!
A little something to say thank you for your expertise. It was a pleasure selling our property through you. All the best to all of you.

Vendor, Tudeley

Just a note to say 'Thank you' for all your hard work to move us into our new home. We have been here just over a week and it already feels like home! We are looking forward to making it our own over the next few years....We will let you come and visit once the work is under way.

Buyer, Laddingford

Thank you so much for all your hard work, encouragement and support in the sale of our house which pulled us through an extremely difficult time to a happy conclusion.

Vendor, Five Oak Green

Thank you for your determination, professionalism and supportive approach to selling our home which went way beyond our previous experiences of Estate Agents. We'll be in touch when we decide to sell again (not that that's going to be any time soon)!

Vendor, Kings Hill

Deal lovely ladies of Firefly,
Thank you so very much for selling my cottage. Always a friendly voice at the end of the telephone. A professional, yet personal Estate Agent. Don't bother with the rest, just try the best - and you are - the best in my view. Would highly recommend your services to all. May you go from strength to strength with your business. The only way is up for you.
Ps Carol, you said you would sell it - you kept your promise. Thank you x

Vendor, East Peckham

Dear Johanna, this is just a note to say thank you so very much to all the help you and your team at Firefly gave us during the past few months. Moving house is rarely easy - but Firefly made it easier than it might have been.

Vendor, Matfield

We’ve had an offer accepted on a property, so fingers crossed our search is over. Please pass on my thanks to all at Firefly for their help in trying to find us something.


A big thank you for helping us purchase our lovely home. You were always calm, professional and cheerful - a real steadying influence during a rocky ride!!

Buyer, Five Oak Green, Tonbridge

Dear Carol, Johanna and everyone at Firefly

Just a little note to say thank you for all your help in the sale of our home. You were friendly, professional and fair throughout the process which was stressful at times! We hope our paths will cross again when we begin the hunt for our next home in 2013!

Have a happy and successful 2013

Vendor, Tunbridge Wells

Dear Johanna, Carol and all the team at Firefly,
Thank you so much for all your help with the sale of my property. You made a nightmare scenario completely bearable!! You're a great team and I shall always recommend your services. Best wishes to all.

Vendor, Horsmonden, TN12

Customer in Tonbridge, TN12"I was very impressed from the moment I met Carol Prier of Firefly Properties. She was the one to sell my home. Any people that could buy the house were sent to view-no carpet Meadons! Carol & her team have excellent local housing knowledge & kept me up to date with the housing climate making adjustment to the sale price as necessary. The team went over & above their call of duty to sell my home by way of advice on my sale & my purchase, even sending me a new home card to my new address. I wish Firefly Properties every success in the future. They listen to their clients needs unlike other agents I had approached when Firefly."

Customer in Tonbridge, TN12

Customer, Tonbridge, TN12"We have moved house 3 times in our area of S E, each time using a different agent (in fact changing agents to Firefly on this occasion) because of their reputation & to dissatisfaction with our other agents and Firefly are by far one of the best. They give the personal efficient touch & operate 7 days a week, including viewings.

They always accompany would be buyers on viewing (not all agents do this) and following up with a verbal report. Their fees are well below any other agent in this area very helpful in helping use negotiation. "

Customer, Tonbridge, TN12

Buyer  4 bed, 3 reception rooms TN12"Firm was friendly and courteous and available out of hours (inc Sunday nights) which was very helpful."

Buyer 4 bed, 3 reception rooms TN12